Microsoft did both when the announced the surface book and the surface pro 4 in early october. Nov 06, 2015 it looks like the new surface book and surface pro 4 ship with battery drivers from 2006. Dealing with asio4all on the surface pro 4 surface pro audio. Fix common surface problems using the surface diagnostic. May 01, 2017 surface software issues surface is running very slowly. Jan 28, 2018 the core i7 version of the surface book 2 does bump up the battery from the original surface book to a 57. It will cut away any time i adjust the volume but will come back moments after.
On surface book 2 theres no hissing, but now i only have audio coming through the headphone jack before only had audio coming through the speakers, and only hissing through the main speakers with headphones plugged in. Microsoft admits its ultimate laptop has issues microsoft confirmed it is aware of problems with its surface book and surface pro 4 devices and is hard at work to resolve them as. Microsoft issues firmware updates for surface book and. I can only hear it in a quite environment but its like a very low level hissing noise coming from the speakers when. Some processes like windows update, office sync, antivirus scanning, and edge may run high cpu at times. Theres a slightly annoying buzzhissing noise whenever i connect my surface.
Make sure accessories that use bluetooth wireless technology are paired correctly with your surface. Surface book 2 devices exhibit a hissing noise at times. Aug 26, 2014 after several weeks of user complaints, microsoft has acknowledged heat issues in the core i7 version of its surface pro 3 tablet in a statement sent to pcworld, microsoft avoided using the term. Microsofts surface book 2 has a power problem we didnt expect the surface book 2 to drain its battery while plugged in, but it did when we played 3d games. If you have a nagging problem with your surface book, lets discuss it. Since september 2018, surface book 2 wifi may power off during use. Microsofts new surface products will force the industry to rethink how pcs are designed and built.
When ive got my headphones plugged, and even when its just on speakers only, there is a background static hissing noise coming from the speakers i can hear even when volume level is at 2 with. In this article, well show you how to resolve audio interface issues on your windows pc. One surface pro 3 owner at the microsoft answers forum is. Cumulative and current firmware and drivers for the surface book. The surface book is a 2in1 pc designed and produced by microsoft, part of the companys surface line of personal computing devices. Microsofts surface book 2 has a power problem pcworld. Mac users can read more in our resolving audio interface issues on mac. Fix surface book getting hot, fan running constantly. Scared and annoyed by the super loud fan noise of surface pro 3 and probably other laptops. These drivers and firmware are compatible with windows 10, including enterprise versions. Surface software issues surface is running very slowly.
I noticed buzzing noise coming from the sb2 base near the fans area. Had a sp1 that i recently sold, and picked up my sp2 yesterday. I have restartedshut down my surface book many times. But the truth is that microsofts surface book, in particular, is an example of the worst quality control in pc history. Ive been able to spend a short amount of time with microsofts new. But having given you some background as to how i got here, now we get to what for me was the show stopper. But was wondering if any owners out there have had any reuccuring issues theyd like to discuss. After several weeks of user complaints, microsoft has acknowledged heat issues in the core i7 version of its surface pro 3 tablet in a statement sent to pcworld, microsoft avoided using the term. Make sure your surface is connected to the internet. Surface book 2 15 hissing noise coming from both speakers. Jun 22, 2016 microsoft has issued june 2016 firmware updates for its surface book and surface pro 4 tablets.
Today, about a year on, my surface pro still has some fan noise on occasion, but the good news is. Microsoft blamed intel for its own bad surface drivers slashdot. Once completed, problems of noise being recorded in system audio in both. Looking for microsoft surface book 2 headphone jack repair shop near to your location, get your microsoft surface book 2 headphone fixed at reasonable price. May 14, 2018 microsoft surface book fan noise and overheating james chorlton may 14, 2018 my work laptop is a firstgeneration microsoft surface book the 8gb model. I found that my surface pro was silent in the upright position and making a noise like the fan blade was touching. Jan 08, 2020 while i was shooting the video about setting up the surface pro 4 for music production i hit an unexpected problem with the asio4all driver. Ive noticed a faint hissing and static noise in my surface book 2 inch with core i7. Is it normal for the surface book to have fan noise for. Not every user has disclosed which model of surface book they purchased, but all of these problems sound like issues that can be fixed in software.
Speaker popping hissing surface laptop surface book 2. After having my surface books for a few days, these are the problems that weve run across. Windows 10 surface pro device battery fully powered, not plugged in to ac. Microsoft has issued june 2016 firmware updates for its surface book and surface pro 4 tablets. If your surface isnt running as quickly as it once did, try these tips to pinpoint and solve the problem. Feb, 2020 cumulative and current firmware and drivers for the surface book. New firmware finally fixes surface pro 4, surface book bugs. To permanently fix the issue with networkmanager, add this to your networkmanager. I have a surface book 2 15 and they will make that sound constantly. I had the high pitched but faint noise when i moved my mouse when i upgraded to 8. Speaker poppinghissing surface laptop surface book 2. Your surface book and surface pro 4 battery drivers are. Readers confirm surface pro 3 overheating and fan noise issues. Microsoft surface book 2 headphone jack service center.
Click here for my it tips by ajarn chan playlist s. Microsoft surface pro and surface book have major quality. It looks like the new surface book and surface pro 4 ship with battery drivers from 2006. If youre having wifi problems, go to surface cant find my wireless network save all of your files and close all open apps and programs.
If we can get them out there, we can provide solutions hopefully. Microsoft issues reliability updates for surface book, pro. Its incredibly noticeable when streaming videos from youtube, twitch. While i was shooting the video about setting up the surface pro 4 for music production i hit an unexpected problem with the asio4all driver. Surface book is distinguished from other surface devices primarily by its fullsized, detachable keyboard, which uses a dynamic fulcrum hinge that expands when it is opened. I have hissing issue on boot for very short time 23 seconds and constant hissing from speakers when i plug headphones. Join 40 million developers who use github issues to help identify, assign, and keep track of the features and bug fixes your projects need. Sp2 owners, do you have a hissingbackground static from. This design process change effectively takes the market back to. I cant turn my surface book on microsoft surface book. May 31, 2019 what to do if surface is running slower.
The detach button on the keyboard is constantly lit red and i cant detach the tablet from the keyboard. When any audio is played, there is a hissing noise coming out of both speakers, changing the volume has no effect on it. If your surface is running really hot, there may be an application or system process that is running at high cpu. Thats not enough time to get to grips with some of the finer details around the highend windows. I recently received my surface book i716 and the fan noise is really obnoxious. Whether you have no sound, the usb ports are not working, or your output device isnt showing up, following this guide will get you back in business. Microsoft surface book fan noise and overheating james chorlton may 14, 2018 my work laptop is a firstgeneration microsoft surface book the 8gb model. Oct 19, 2017 with the surface book, microsoft delivered yet another way to rethink traditional computers. I really like my surface book and have little issues with it i dunno i almost feel like this happens so infrequently and a 10 second restart fixes it, is it even worth going through the trouble of exchanging it and then who knows if that surface book will ahve the same problem. New firmware finally fixes surface pro 4, surface book. Oct 16, 2019 the surface book 2 is one of the most powerful inch laptops ever made, with amazing battery life, a highresolution display, and great internal components. The surface book 2 is one of the most powerful inch laptops ever made, with amazing battery life, a highresolution display, and great internal components.
Highpitched noise over speakers when moving mouse alex. One issue that remains unfixed, however, is battery drain during high. If the noise level changes, then the fan blades are moving on their bearings or something inside there dust is moving. We use asio4all to wrap up regular windows drivers into a form that works better and with lower latency with music software it still does this on the sp4. This firmware and driver package contains drivers for all of the components in the surface book, as well as updates to the system firmware that have been released via windows update. Common surface book problems windows central forums. Close all audio apps, then remove any accessory cables from your surface and the accessory and reconnect them. The surface book 2s secret weapon is ceramic, says panos panay. The surface book 2s secret weapon is ceramic, says panos. I used the surface book one evening and put it to sleep with the power adapter connected. Oct, 2017 microsoft issues reliability updates for surface book, pro 4. Visit at smart repair, where our certified engineers provide end to end solutions to customers at affordable cost. But an anonymous reader quotes a darker story from.
Microsoft blamed intel for its own bad surface drivers. I had numerous performance issues and other niggles with the surface book 2, some of which i was able to resolve by changing default settings. Microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in. When ive got my headphones plugged, and even when its just on speakers only, there is a background statichissing noise coming from the speakers i can hear even when volume level is at 2 with headphones, and when i turn it up to around 70 i start to easily hear it when its. The next morning i was unable to turn it back on again. Early surface book owners reporting gpu, displayrelated. I have already tried a lot, but of course without success. Microsoft offers workaround for audio issues in windows 10. I found this post while searching for a solution as well, i have a surface book 2 15 and they will make that sound constantly. Digital trends helps readers keep tabs on the fastpaced world of tech with all.
Try tilting your surface pro to horizontal then upright. I have downloaded all the recent windows updates, used the surface diagnostic toolkit, it said everything was fine. This seems to be an issue with all sb2 systems when set to high performance. We use asio4all to wrap up regular windows drivers into a form that works better and with lower latency with music software it still does this on the sp4 but you have to get the settings right. Ive heard of a few common issues with the surface book, including the sleep of death bug. Oct 28, 2015 after having my surface books for a few days, these are the problems that weve run across. With the surface book, microsoft delivered yet another way to rethink traditional computers. I dont think this is coil whine, its not a soft hissing sound or anything, its loud buzzing. We didnt expect the surface book 2 to drain its battery while plugged.
Jun 04, 2019 close all audio apps, then remove any accessory cables from your surface and the accessory and reconnect them. The realtek static noise issue should now be resolved. I may have been able to resolve others had i kept the machine around. Microsoft surface pro and surface book have major quality control issues opinion.
Nov 17, 2017 microsofts surface book 2 has a power problem that causes it to drain the battery even when plugged in, when playing 3d games on certain settings, pcworld has confirmed. If youre using the surface dock while trying to listen to audio, see troubleshoot surface dock. Nov 21, 2017 microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in the box. The original surface book is still a compelling laptop, even in the face of the surface book 2. Oct 28, 2015 not every user has disclosed which model of surface book they purchased, but all of these problems sound like issues that can be fixed in software. Most issues were gradually resolved as production continued. Aug 27, 2017 the 2017 surface pro, the surface pro 4, and the new surface laptop werent part of the study. Microsoft issues reliability updates for surface book, pro 4. Oct 04, 2017 scared and annoyed by the super loud fan noise of surface pro 3 and probably other laptops. Does it matter and how can you update to the newer 20 ones. It appears that microsofts flagship tablet is suffering from several serious problems.
Early surface book owners reporting gpu, displayrelated issues. Because of this, many people are saying that the study is invalid. Multiple senior microsoft officials told me at the time that the issues were all intels fault, and that the microprocessor. When using the surface, all of a sudden, ill hear a low hissing noise white noise coming from the right speaker. By the spring of 2016, the surface book was somewhat usable.
Whilst all 5v 1amp usb chargers and above are compatible with mojo, some will cause mojos internal charging circuit to make a hissing sound whilst the internal battery is charged. Posted on october, 2017 by paul thurrott in microsoft surface with 16. Hissing noise from right speaker on surface pro 3 i have had my surface pro 3 for a few days, and i have even taken it back to the store for an exchange. I havent figured out a way to get the cursor to show on the screen unless i reboot the surface book. If the noise level changes, then the fan blades are moving on their bearings or something. I know theres a graphics update for intel g31 available, which could solve all problems but its not automatic and im kind of afraid to risk the well being of a brand new mobo. New firmware finally fixes surface pro 4, surface book bugs, but microsoft should do better. How to fix the super loud noise of surface pro 3 and other. When the computer is coming out of sleep mode the mouse doesnt respond. You can experiment with different charges to try and alleviate the hissing sound, but rest assured that your unit is not faulty. Serious audio problem with the surface book windows. Plugged my mouse on an usb port on the front of the desktop away from the usb speakersand no more noise. So plug the speaker and mouse as far apart as you can.
Although i had no real issues with the previous iteration of. If you do not have a surface device yourself, you will not understand what the problem is. You may try these steps first to troubleshoot the issue. Resolving audio interface issues on windows 10 sweetwater. Paul thurrott reveals a new internal microsoft memo from corporate vice president panos panay which acknowledges some quality issues with their launch of surface book and surface pro 4.